Zinnov Podcast - Business Resilience series

The Transformative Force of Technology in the Gig Revolution

A recent joint whitepaper by Zinnov and Microsoft, noted that 70% of CXOs felt that seamless onboarding and execution can be hampered by inadequate cloud technology infrastructure.
In this conversation with Rajat Kohli, Partner at Zinnov, Bhaskar Basu, Country Head – Modern Work, Microsoft India, delves deep into the dynamic world of the gig workforce and explores how technology helps overcome the numerous digital hurdles that gig workers encounter. The two leaders also discuss how technologies can enable widespread adoption of gig economy, especially in light of the talent dichotomy that enterprises are grappling with – layoffs on one hand, skilled talent shortage on the other.

Bhaskar also talks about how companies can address gig worker challenges and explore new opportunities. The episode sheds light on the practical applications of emerging technologies, offering valuable advice on how enterprises can leverage these tools to optimize their workforce, streamline operations, and augment their overall talent strategy.
Addressing how the workplace today is hybrid in all aspects, Bhaskar and Rajat discuss the potential of apps and tools that enable gig workers to manage their workflow, track time and expenses, communicate with clients, and receive payments seamlessly.

In an age where rehiring and gig workers are becoming increasingly common, and ChatGPT is becoming much more prevalent, the role technology has to play in supplementing a workforce will become crucial. Tune in to discover the endless possibilities that technology offers to transform the gig work experience.

The Power of the Brain in the Autonomous Enterprise

The ‘centralized brain’ in the context of an Autonomous Enterprise refers to a centralized system or platform that serves as the core intelligence and decision-making hub for the organization. It draws inspiration from the human brain, which acts as the central command center for processing information, making decisions, and coordinating various functions.

In the context of an Autonomous Enterprise, the centralized brain typically involves leveraging advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Data Analytics to collect, process, and analyze vast amounts of data from various sources. But what is the importance of a centralized decision-making system compared to a human being?

In this podcast episode, Alan Trefler, Founder & CEO of Pegasystems, discusses the evolution of digital transformation and the vision for the future of enterprises with Pari Natarajan, CEO, Zinnov.
Their conversation reflects on the progress made in digital infrastructure over the past decade, such as Cloud infrastructure, data layers, and advancements in technology. Alan goes on to talk about the need for a centralized brain in enterprise systems to replace the existing decentralized approach, which is scattered across various channels and systems. Alan and Pari also discuss how technologies such as Intelligent Automation are critical to build Autonomous Enterprises, where human involvement is centered around empathy rather than merely running processes. The episode also touches on the role of Pegasystems in serving both legacy enterprises and digital-native companies, emphasizing the significance of having a centralized brain for effective orchestration.
Is a paradigm shift in enterprise systems towards a more intelligent, automated, and centralized approach the need of the hour to drive digital transformation? Find out more in this exciting episode.

AI for the Planet, People, and Profit

Artificial Intelligence (AI) has the transformative power to change how businesses across verticals are run. And its newest avatar – Generative AI – stands at the forefront of the technological revolution, offering unprecedented opportunities for innovation and creativity. By harnessing the potential of advanced Machine Learning (ML) algorithms, generative AI has emerged as a game-changing force, pushing the boundaries of what was once considered possible. Today, we find ourselves in an era where machines can not only understand and analyze data but also generate new, original content, sparking a paradigm shift in diverse sectors.

In this episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov sits down with James E Heppelmann, CEO, PTC, to explore the effects of AI on physical design. James goes on to explains how AI and ML are already being used in products such as Predictive Analytics, 3D Generative technology, and Computer Vision.

Whether Generative AI is ethical or not, emerges a key theme in the episode. After its recent success, ChatGPT emerged as not only a great tool to reduce human effort, but also is a great enhancer of product design, when used as a learning mechanism.

The two leaders also discuss the impact of Generative AI on various industries and its potential to transform the role of Marketing, Sales, and Software Development . They also explore how AI can enhance the design of physical products, particularly from a sustainability lens.
Jim emphasizes the importance of considering the entire product lifecycle and how AI can contribute to dematerialization, regeneration of designs using greener materials, and improving energy consumption.

Tune into this episode to understand the potential of AI in revolutionizing product design and its implications for sustainability and productivity.

The Art of Possible - Powering Growth Through Partnerships

Following our series on how Partnership are the key to business growth and success, Rajat Kohli, Partner, Zinnov, speaks to Alyssa Fitzpatrick, Vice President and General Manager, Sales and Marketing Group and Software and Services Partners at Intel in our next episode. In this episode, Alyssa covers how Partnerships can grow businesses by increasing the reach and availability of companies across regions.

Rajat and Alyssa talk about how creating a robust, detailed partnering strategy can not only create goodwill, but helps cultivate an ecosystem, and a collaborative mindset. She emphasizes on how data helps companies carve out their product placement, within partner programs.

Speaking about the larger community of partners, Alyssa shares her vision on how software companies can all grow, with a more synergetic agenda. Using anecdotes from her 30-year journey, Alyssa compares companies of today with those of decades ago, to describe how the partnership model has evolved, and how it can be made even more effective with data, concrete measurement metrics and a rooting of trust.

Revving up Industrial Innovation For The Next Decade

The Industrial sector has been at the forefront of some incredible innovations, that have charted the course for the upcoming decade. From Artificial Intelligence (AI), Metaverse, Augmented Reality, Mixed Reality, Quantum Computing, etc., transforming how operations are run, industrial companies are leaving no stone unturned in their quest to be leaders in technology innovations.

With over 25 years of experience in research and development, Suresh Venkatarayalu, CTO, Honeywell has been instrumental in driving Honeywell’s technology transformation. In this episode, Pari Natarajan, CEO of Zinnov, sits down with Suresh to explore how digital technologies such as the Internet of Things (IOT) and AI, and Quantum Computing are transforming the industrial sector.

As industries become increasingly interconnected, they need to become more efficient and resilient. Suresh shares how Honeywell is leveraging digital technologies to optimize operations, reduce costs, and increase productivity in the Industrial sector. The two leaders also discuss the technologies that will drive innovation and transform how industrial companies operate.

The episode also explores the impact of digital transformation on sustainability in the Industrial sector. As part of its commitment to achieving carbon neutrality by 2035, Honeywell is using digital technologies to help its customers reduce their carbon footprint and meet their sustainability goals.

Whether you are an industrial professional or a technology enthusiast, this podcast is for you. Listen to this episode to explore the exciting world of digital transformation in the Industrial sector with one of the industry’s foremost leaders.

Winning In The Partnership Economy

In the second part of our 2-episode podcast, Avanish Sahai, Board Member, Investor, Mentor for B2B SaaS/Cloud Computing and Non-profits, talks to Pari Natarajan about the challenges that companies face when trying to form meaningful partnerships. While the first episode dived into the evolution of partnerships across the business ecosystem, and how the pandemic has indelibly changed the DNA of the alliances’ ecosystem, this episode explores the fundamentals of partnerships and how to form value-generating partnerships. Right from building investments in technology, they talk about how partnering strategies help people, and form internal alignment across different functions. 
Avanish suggests that the next generation of ecosystem leaders need to be business leaders who know how to make partnerships successful and build a business case for it. Additionally, they need to understand how to measure success and define metrics that the rest of the organization can understand and see the impact of. This rich conversation is filled with case studies, advice, and observations from a veteran who has watched the industry evolve for over a decade. Tune in to this episode to know more. 

Smart Hospitals: The Future of Augmented Healthcare

In an ideal world, when you enter a hospital, you wouldn’t need to fill out any paperwork and all your medical history will be stored in records, accessible with your unique number. But what if that went a step further – and hospitals, with the help of AI and 5G introduced face recognition as a smart alternative? How will this change patient experience? How can hospitals ensure seamless delivery across the Healthcare value chain, from a smart hospital?

Listen to this insightful conversation where Hema Purohit, CTO, Healthcare & Public Sector, EMEA, Microsoft talks to Rajat Kohli, Partner at Zinnov, about the future of Healthcare and how smart hospitals will usher in a new era of seamless patient experiences.

Hema has extensive experience in the Healthcare domain as well as leading public sector technology engagements. The two leaders chat about how technology can aid in predictive healthcare, treatment, and also alleviate hospital burden in multiple ways. The episode explores how Healthcare can become more predictive than reactive in the near future.

Further, with sustainability becoming a key theme across business goals today, Hema also recommends how hospitals can become more conscious in the way they operate and set up systems in place to monitor consumption patterns and spending. Tune in now to know more.

Partnerships 101: Let’s Talk Business

In this first part of our 2-episode podcast with Avanish Sahai, Board Member, Investor, Mentor for B2B SaaS/Cloud Computing and non-profits, Avanish talks to Pari Natarajan about partnerships, alliances and building meaningful business relationships. Avanish, is a recognized expert on building and leveraging the power of ecosystems and platforms to scale businesses non-linearly.

During the episode, Avanish shares his valuable insights on the evolution of partnerships across the business ecosystem, and how the pandemic has indelibly changed the DNA of the alliances ecosystem. Further, Avanish also provides an inside-out view on what it takes to be successful in these changing times.

Avanish shares industry success stories which he has closely been a part of and recounts his learnings that leaders can incorporate into their strategy. The episode puts into perspective what the future can look like for the partnerships ecosystem and where CXOs need to put high emphasis on.

Tune in now to listen to this veteran’s journey, centered around customer needs, and building strong partnerships for business growth.

Unleashing the power of AI across industries

In March 2023, just 5 months after it launched, ChatGPT cleared the GRE and LSAT exams. Microsoft’s move to integrated ChatGPT into its search engine, Bing, is a bold, strategic move with far-reaching effects on the technology ecosystem. This will not only be a new technology to reckon with, but businesses are now thinking about how to incorporate Generative AI in their workstreams – to save time, optimize costs, and ensure precision. Generative AI has been in the works for years, but only now are we seeing its widespread applicability across use cases and industry verticals.

 

In this conversation between Matthew Jennings, Vice President of Customer Success, Microsoft, and Rajat Kohli, Partner at Zinnov, the two leaders explore the uses of Generative AI across Agriculture, Healthcare, and how it is poised to make a difference to businesses, teams, and the world at large.

 

Alongside its rapid growth, Matt also talks about how Microsoft is making a conscious effort to ensure that the data used in its Generative AI applications is inclusive, diverse, and caters to all parts of the society.

 

Listen to this episode about all things Data and Responsibility in today’s age of Generative AI.

The upside of the downturn - Accelerated Innovation

In this new episode of the Business Resilience Series, Sandeep Kalra, CEO & Executive Director of Persistent, talks about how software enterprises are coping with recessionary scenarios with Pari Natarajan, CEO, Zinnov.

Sandeep and Pari explore how various companies - right from mature companies to nascent start-ups, are making their existing funding work for them. Using observations of industry trends, they discuss strategies and coping mechanisms for keeping innovation constant, with the least compromise.

Are enterprises equipped to take on new projects? How business propositions remain relevan to augmenting end-user experiences?  

Listen to this episode on deeper insights on enterprise software industry trends, and business strategies during a slowdown.